Refund &Cancellation

Effective September 28, 2026

Raise Academy (Four Weeks)

The program is a one-time payment of $3,500 for four weeks: an onboarding call and four weekly 1:1 sessions with Mike Nathan, the five program deliverables, access to Raise Academy, and an invitation to pitch at Tribe once the work is complete.

No cash refunds

Because the program is delivered through live calls and work built with you from the first week, payments for Raise Academy are not refundable.

What we guarantee instead

We guarantee the work. If all five deliverables are not finished to Impero's standard within four weeks, we keep working with you until they are, at no additional cost and with no end date.

That guarantee applies when you have:

• Attended every scheduled call, or rescheduled with at least 24 hours' notice
• Provided everything on your onboarding list by the dates set on your onboarding call

You receive the onboarding list on day one, so what's required of you is written down from the start.

What we don't guarantee

We do not guarantee that you will raise money, that any investor will meet with you, or that any investor will invest. Investment decisions belong to investors. Our guarantee is on the preparation, not the outcome.

The Community — $599 per month

Cancel anytime

You can cancel your membership at any time from inside your account. Cancellation stops the next charge. You keep full access until the end of the billing period you've already paid for.

No refunds on monthly fees

Monthly membership fees are not refundable, including partial months.

Free Training

The Free Training is free. There is nothing to refund, and you can stop using it whenever you like.

Chargebacks

If there's a problem with a charge, contact us first at [email protected] and we'll resolve it directly. Initiating a chargeback without contacting us may result in your access being suspended while the dispute is open.

Questions

Email [email protected] or use the support page. We answer within two business days.